Send photographs, quantities and locations
Share clear photographs of the existing mannequins, approximate quantities and the store locations. Include visible damage, missing parts and the types of forms involved so the team can understand the condition.
DEC assesses suitability and proposes an agreed trade-in value where appropriate. Values depend on the mannequin type, condition, quantity and collection location; every mannequin is not automatically eligible.
Plan a coordinated replacement range
Use the upgrade to review whether the current body shapes, poses and finishes still support the merchandise. A mixed collection built up over time may no longer express the store’s identity consistently.
The DEC catalogue includes male, female and children’s mannequins. The team can help you choose proportions, colours and base arrangements around your brand and the practical requirements of each store.
Decide how the new standard will be supported
A traditional purchase includes the applicable 24-month bring-back repair cover, with qualifying repairs carried out at DEC’s Johannesburg workshop and transport arranged at the customer’s cost.
SCM is a separate ongoing care option with an agreed swap-out process. Tell the team whether you need a one-off upgrade or continuing support across a store network so the proposal reflects the real requirement.
Original DEC campaign
This web edition brings DEC’s email advice together with useful product links. The original emails remain in the archive; dated promotions reflect the offer at the time.